Computer Soup Ltd. (“our”, “us” or “we”) is committed to protecting and respecting your Privacy. The following statement sets out our company policy over how, why and where your data is kept.
Computer Soup Ltd. currently holds your data securely on our customer database. This includes your name, telephone number(s), home or business address and email address(es).
How Computer Soup Ltd uses your personal information
Computer Soup Ltd. never sells on your information to a third party. Trusted third parties however are used for purposes of carrying out work for you and to securely back up our database. We will only use your personal information for the following purposes or reasons:
Please read the following carefully. This policy sets out how data will be stored and processed by us and for what reasons. This policy applies when you use the service(s) provided by Computer Soup Ltd. Any interaction is always subject to our terms and conditions as stated on our invoices/receipts and as shown on our website.
For purposes of relevant data protection legislation and GDPR directive the Data Controller is Computer Soup Ltd. 36 Whitebeam Avenue Bromley Kent BR2 8DL
You may give Computer Soup Ltd. information about yourself when corresponding with us by phone, email or otherwise. This includes information when you enquire via our website or by Social Media related to Computer Soup Ltd.
We may collect and process this personal information about you, such as Name, Telephone, address and Email address for the following reasons.
1. So we may manage and administer our working relationship with you.
2. So we may process goods and services received by yourself or company.
3. So we may deal with any enquiries we receive from you or orders for you.
4. To carry out any corrective action which may be required in respect of any of the products we receive or supply to you.
5. So we may pay or receive payment for invoices when they become due.
6. So we may comply with any applicable laws, rules or regulations to ensure compliance with Data protection Legislation.
7. So we may communicate with you on any aspect of our working relationship
8. So we may occasionally contact you through marketing channels regarding work or offers that may be relevant to you.
9. So we may make suggestions and recommendations for you that may be of interest to you.
Computer Soup may occasionally recommend other companies or sites via digital communications or displayed as links through its website or social media channels. Please review these partner networks, affiliates and advertisers own privacy policies before submitting any personal data to these websites as we do not accept any liability for these policies.
Your personal information will not be disclosed to third parties except for where required to complete a job instructed by yourselves such as a purchase order and will be for the sole purpose of Computer Soup Ltd and its trusted third parties to carry out any commission of work by you the customer. Your data will not be held on our database longer than is necessary and this will be within the limitation periods set by the UK Information Commissioner’s office. The information stored on our database is on a secure server and is regularly backed up according to said third parties Data protection policies and all reasonable care is taken.
This data is entered, updated and deleted by the Directors of Computer Soup Ltd. You can request a copy at any time of the data we hold about yourself for right to review and update or for deletion. If you require us to delete your data from our records, could you please send an email confirming this to firstname.lastname@example.org.
If you request for us to remove your details from our marketing database we will not contact you regarding any marketing. It is however a legal requirement for us to retain some data for non-marketing purposes to comply with UK legal obligations and held in accordance with. Please note that once requested it may take a few days to remove your data and that you may in that period still receive communication.
Whilst every endeavour is carried out to protect your data the nature of digital communication and the inherent security risks of transmission via the internet make this impossible to completely achieve. We therefore cannot guarantee the security of you data but will always follow best practices to protect it in accordance with Data protection Legislation by using strict procedures and security features to prevent unauthorised access.
For future changes please regularly check our website or contact us on the details below and a copy can be emailed to yourself for review.
Further information can be found on the Data Protection Commissioners website www.ico.org.uk
36 Whitebeam Avenue
Tel: 07940 329 687
Last Updated 01/09/2021